Audit

“CRM-Design” specializes in increasing company’s work efficiency on all the stages of customer relations - acquisitionservicedeveloping andretention.

Using traditional terminology of the functional approach, “CRM-Design”performance auditing concentrates on the fields which divide themselves in some other (click to get full information).

CUSTOMER RELATIONS STRATEGIES

CUSTOMER RELATIONS MARKETINGS

CUSTOMER RELATIONS BUSINESS PROCESSES

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

CUSTOMER SUPPORT SYSTEMS

High quality auditing in the above mentioned areas can be guaranteed by long-lasting work experience of heading such commercial subdivisions of large mobile companies like Marketing Department, Service, Operational Technologies, CRM by key “CRM-Design” managers. The subjects ofprojects completed under their guidance includes elaboration of business strategies and CRM projects launching, structuring and implementation of business processes of customers’ relations management, conducting company structure complex reorganization programs and applying motivation systems, launching of operational reporting systems and implementation of turnkey clients support systems.